Home
/
Companies
/
Point C
Point C
3 open remote positions
Point C is a national third-party administrator that delivers customized self-funded benefit programs and innovative cost containment solutions. It is a mission-driven company with a collaborative culture focused on innovation, inclusion, and partnership.
Salary Distribution
3 of 3 jobs
Benefits Overview
3 of 3 jobs
(3)
(3)
(3)
(3)
(3)
(3)
(3)
(3)
(3)
(3)
Open Positions
Provide timely and accurate support to participants and clients regarding eligibility, benefits, claims, and plan inquiries via phone and email. Document all customer interactions and navigate multiple systems while maintaining HIPAA confidentiality. Educate members on self-service options and contribute to a positive, team-oriented environment.
Customer Service
Microsoft Office
Zendesk
Lead client management and retention efforts within an assigned region, ensuring customer satisfaction and revenue growth. Serve as the primary liaison between customers, TPA leadership, and internal teams, providing consultative account management. Drive strategic initiatives to improve client retention, operational alignment, and overall financial performance.
Account Management
Project Management
Communication
Leadership
Microsoft Office
Achieve annual new business sales objectives by leveraging existing relationships with benefit consultants and insurance brokers. Develop strategies to acquire new business through continuous broker communication and consultative services. Maintain a fully remote work style with 50% travel, requiring proximity to a major airport.
Consultative Sales
Salesforce
Microsoft Office