As a Strategic Account Manager for our Brands platform, you are responsible for developing and managing client relationships as the primary relationship owner for Rithum Retail Media clients under a managed services agreement, playing a critical role in driving performance and strategic opportunities aligned with client objectives.

Act as a main point of contact for your portfolio of accounts. Design unique campaign strategies within the StackAdapt platform, provide client consultation on the StackAdapt DSP, and identify upselling opportunities. You'll optimize campaigns, drive increased investment, and come up with unique solutions that ensure client satisfaction.

We are seeking an experienced Senior Account Manager. As the primary point of contact for all client accounts, you will be responsible for developing client strategies, ensuring smooth execution of campaigns, and overseeing the media buying team to drive exceptional results. You will work closely with the CEO to streamline operations, improve processes, and contribute to the agency’s growth.

The Senior Customer Success Manager will nurture and grow a portfolio of customers while shaping our customer success strategy. This role involves strategic account planning and execution, identifying growth opportunities, and educating the client on maximizing the value they receive from Calibrate, ensuring they are enthusiastic about sharing the benefits with their employees.

This role drives indirect sales by leading Partnership relationships across North America, including identifying, qualifying, closing, formalizing, promoting, and maintaining them to increase business value for both Smile Digital Health and its Partners.