Play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. Work closely with Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions.
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The MCS will lead a high-performing team of Account Managers with a focus on driving account retention, uncovering growth opportunities, and delivering industry-leading customer service. This role is centered on building a team culture rooted in commercial excellence, while also overseeing major client initiatives and developing strong relationships with key customers as a senior strategic partner.