The Account Coordinator (AC) is the primary driver of client success. Account Coordinators are responsible for building strong client relationships, anticipating client needs, and ensuring work is delivered on time, on strategy, and within scope. They quarterback cross-functional teams, guiding specialists and practice leads to deliver high-quality campaigns, reporting, and recommendations that achieve client goals. They balance big-picture strategy with tactical execution, handling day-to-day tasks.
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The SVP, Client Services is a skilled relationship builder with deep pharma marketing experience, adept at unifying cross-functional teams to achieve client business goals. This role involves leading a team of Account professionals, providing strategic counsel, and managing client relationships. As a business leader, this individual ensures financial targets are met, and staffing issues are addressed.