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Contract & Renewal Management:
- Own the end-to-end renewal lifecycle for 45 high-value accounts.
- Track critical dates, initiate early discussions, and negotiate terms.
- Partner with legal, finance, and leadership to finalize amendments.
Customer Advocacy & Relationship Management:
- Serve as primary advisor, championing client needs internally.
- Conduct QBRs to evaluate service adoption and ROI.
- Educate clients on full service suite to maximize value.
Upsell & Growth Strategy:
- Identify and cultivate expansion opportunities based on client goals.
- Collaborate with sales and product teams to design tailored proposals.
- Monitor account health to proactively address risks and turn churn into growth.
Quantum Sky
Quantum Sky engineers the advantage across cyber, networks, software, and quantum for mission-critical operations. The company fosters a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology.