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What You'll Do:
- Creating best-in-class experiences for all fans that contact us.
- Educating the fan, helping them accomplish what they want to do.
- Effectively using all available technology tools and resources to resolve fan inquiries.
What We Offer:
- Competitive hourly rates, paid training and PTO.
- Additional pay incentives as well as monthly rewards & recognition programs
- Advancement opportunities – 80% of our frontline leaders have been promoted from within.
Qualifications:
- Ability to type 30+ words per minute.
- 1+ year of customer service experience.
- Excellent English communication skills, both verbal and written.
Sutherland
Sutherland is a digital transformation company and has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands in dozens of industries.