Job Description
About The Role:
- Work directly with professional sports and entertainment organizations.
- Collaborate closely with our Sales team to define and expand what success looks like for our customers.
- Serve as a trusted advisor to your customers by owning the end-to-end customer relationship.
What You’ll Accomplish:
- Help define and evolve customer success playbooks for customers in our Pro Sports + Entertainment vertical.
- Lead and present in regular customer meetings, both in person and via video conference.
- Analyze customer usage and engagement to develop accurate forecasts.
Your Expertise:
- 2-4 years of account management experience required.
- Direct experience working with customers in the Pro Sports + Entertainment space.
- Experience using CRM tools such as Catalyst or Salesforce and a passion for startups, software, and entrepreneurship.
About Attentive
Attentive is an AI marketing platform for 1:1 personalization redefining the way brands and people connect. They combine technology with human expertise to build authentic customer relationships. Attentive has a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, and has been consistently recognized for its performance and culture.