Job Description
Qualifications:
- High school diploma or GED
- Must be at least 18 years of age
- Authorized to work in the United States
Responsibilities:
- Follow detailed processes and meet performance expectations
- Strong communication and active listening skills
- Comfortable navigating computer applications and web-based tools
Additional Information:
- Flexible scheduling options after certification
- Paid training following successful client certification
- W2 employment structure with payroll, protections, and stability
About Genesis Call Center
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, they provide structured onboarding, real support, and real opportunities for advancement.