Service Technician Dispatch/Customer Success Coordinator

The Service Technician Dispatch/Customer Success Coordinator would be trained to understand smart home devices and best practices on how to install the device. Candidate must have demonstrated excellent, five-star customer service skills, including phone, email, and written correspondence abilities. They will schedule jobs, confirm availability, and ensure technicians have all necessary information to complete the work. This role requires strong problem-solving skills. They will learn and utilize company software to provide customer invoicing, job description details and costing. The candidate must also be goal oriented with a solid teamwork mindset.