Job Description
Responsibilities:
- Coordinate vehicle deliveries and logistics assignments.
- Manage inbound calls, tasks, and chats.
- Provide level 2 support to specialists.
Preferred Experience:
- Experience in a customer-facing environment.
- Exhibit exceptional empathy and understanding toward customers.
- Possess leadership qualities.
Additional Requirements:
- Must provide a secluded, uninterrupted workspace.
- Must have access to an Internet connection.
About HONK
HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.