Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
Identify problems, propose solutions, and collaborate effectively with team members.
HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.
Join our Customer Care Team as the friendly voice for school districts, parents, and drivers. You'll address customer questions, resolve issues, and de-escalate distressed customers. Share your knowledge about our services in a fast-paced environment.
EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community.
Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
Talk to vehicle owners to get necessary releases, arrange for transport, and help with personal item removal.
Stay organized by keeping accurate notes in the system about each vehicle and all interactions.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, connecting vehicle sellers to more than 750,000 buyers in over 190 countries. They foster a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.