Source Job

• Offers solutions that aid and facilitate a unique customer service experience.
• Answers and places calls in a professional manner.
• Uses company resources to gather information and offer solutions to meet customer needs.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.

• Provide support to internal and external Fleet Management customers.
• Field inbound calls and assist customers with roadside assistance and setting up rentals.
• Conduct follow-ups with repair facilities, tow companies and Fleet drivers.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.

• Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
• Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
• Identify problems, propose solutions, and collaborate effectively with team members.

HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.

Connect online and over the phone with inbound customers to determine their automotive needs. Guide customers through every step, including online sales, appraisals, financing, and delivery. Ensure a smooth transition from online to in-store purchasing for an exceptional service experience.

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.