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Customer Service
Customer Service:
- Handle a high volume of incoming calls with professionalism.
- Problem-solve transportation issues and document transactions.
- De-escalate customer concerns and issues.
Technical Skills:
- Enter customer information into the data entry system.
- Utilize maps and geographical software.
- Navigate multiple computer systems and applications.
Communication:
- Communicate effectively via telephone, email, and messaging applications.
- Read and understand maps and geographical software.
- Bilingual speaking roles (when applicable).
EverDriven
EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community.