Join our Customer Care Team as the friendly voice for school districts, parents, and drivers. You'll address customer questions, resolve issues, and de-escalate distressed customers. Share your knowledge about our services in a fast-paced environment.
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- Provide support to internal and external Fleet Management customers.
- Field inbound calls and assist customers with roadside assistance and setting up rentals.
- Conduct follow-ups with repair facilities, tow companies and Fleet drivers.
Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.
- Handle inbound participant and TPA calls, emails, and voicemails.
- Resolve client issues, concerns, and inquiries regarding benefit programs.
- Support the outside sales team by researching and assisting with operational questions.
Five Star Call Centers provides customer service solutions. They focus on delivering exceptional customer experiences in a fast-paced environment.
- Handle inbound and outbound calls, conduct surveys, and gather feedback.
- Ensure customer satisfaction and help clients improve their business strategies.
- Collect and record accurate data from each call to provide detailed reports.
Kestell Company REALTORS is seeking a highly motivated and customer-centric individual to join their growing team as a Remote Call Center Agent.
- Answer incoming calls and assist customers, pharmacies, and doctor offices.
- Research information in databases to resolve customer service issues.
- Maintain composure in escalated situations.
At Qualfon, they are focused on delivering engaging interactions and positive experiences that leave a lasting impression.
- You will ensure the smooth daily operation of our services by providing telephone and email support
- You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
- You will care for customer satisfaction and making sure that issues are resolved
Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Address customer questions and provide service through incoming calls. Manage and respond to customer inquiries, fulfilling requests, and offering comprehensive education on products and services. Handle tasks related to payment processing, payment plans, and account-related matters to enhance customer experience.
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform.
- Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
- Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
- Identify problems, propose solutions, and collaborate effectively with team members.
HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.
Responds to member/customer requests for emergency road service in a call center environment. Provides superior customer service during every member interaction. Analyzes member accounts to determine additional products and services that benefit the member.
The Auto Club Group provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states.
- Support day-to-day operations and team functions.
- Maintain accuracy and attention to detail in assigned tasks.
- Communicate effectively with team members and clients.
We are looking for dedicated and motivated individuals to join our team and contribute to our continued success.
- Assign, track, and manage deliveries for an assigned portfolio of client accounts
- Dispatch contracted drivers accurately and on time, aligned with team performance goals
- Monitor live deliveries and make proactive, real-time adjustments to improve outcomes
Sharebite is a food ordering platform for companies to feed their employees, combating food insecurity by donating a meal for every order placed with local partners. The firm has donated over 15 million meals and has been recognized as Inc. Magazine's Best in Business.
We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly – work when you want. Work from home from any location, any hours, any day.
- Facilitate deliveries from booking to successful drop-off.
- Provide best-in-class support for customers and drivers.
- Communicate with contacts to ensure deliveries are completed smoothly.
Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
- Interact directly with customers via phone to assist with order fulfillment and service execution.
- Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
- Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.
Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.
Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.
- Interact directly with customers via phone.
- Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
- Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.
Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner. Retain customers through superior customer service and technical support.
ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests.
- Deliver timely support via email and chat that reflects Karat's brand voice while consistently meeting SLAs.
- Triage and route inquiries to the right internal teams.
- Adhere to standard operating procedures while adapting to the dynamic needs of a high-volume, global support environment.
Karat is the world's largest interviewing company, transforming organizations around the world. They provide a system for technical leaders who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead.
- Provides timely, accurate, and responsive information to policyholders and agents.
- Independently solves problems relating to policies and escalates others as needed.
- Identifies and analyzes customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
TP is a global, digital business services company. They deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. TP has more than 500,000 inspired and passionate people speaking more than 300 languages and a global scale and local presence.
Receive damage and breakdown reports from customers via phone. Coordinate necessary measures (e.g. towing services). Assist customers with breakdown related questions and mobility services.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide.