Service Operations Representative

As a Service Operations Representative you will:

• Facilitate deliveries from booking to successful drop-off and everything in between.
• Provide best-in-class support for customers and drivers via chat and phone.
• Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly.

The ideal candidate:

• Has a fun personality and positive attitude, with an eagerness to learn.
• Possesses strong critical thinking and problem solving acumen.
• Has excellent written and verbal communication skills and top-notch customer service skills.