Customer Service Representative
Benefits
Unlimited PTO
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About This Role:
- Manages incoming calls from customers
- Handles customer service inquiries
- Generates sales leads by delivering exceptional customer service
What You’ll Do Here:
- Answer calls from customers looking to schedule service jobs
- Set up new customer accounts and locations
- Assist with dispatching support, including coordinating jobs and supporting field teams during off-hours
We’d Love To Hear From You If You Have:
- Exceptional customer service skills
- Strong aptitude in computer applications and systems
- Ability to prioritize and manage multiple tasks simultaneously
Zephyr
Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. They invest in their technicians, support local leadership, and equip their teams with the tools and resources to deliver trusted service in every home.