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Responsibilities:
- Interact with customers on behalf of the organization.
- Provide information about services.
- Respond to customer complaints and schedule technical staff.
Requirements:
- Must possess strong professional communication skills.
- Need to listen attentively to customers to understand their needs.
- Above all, have a passion for helping others.
Functions:
- Service Request Intake
- Service Scheduling
- Customer Communication
Hikinex
Hikinex is dedicated to ensuring customers receive exceptional service. They likely have a customer-focused culture.