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About This Role:

  • This position manages incoming calls from customers.
  • Handles customer service inquiries.
  • Generates sales leads by delivering exceptional customer service.

What You’ll Do Here:

  • Set up new customer accounts and locations.
  • Verify and update existing customer account and location information as needed.
  • Assist with dispatching support, including coordinating jobs and supporting field teams during off-hours.

We’d Love To Hear From You If You Have:

  • Exceptional customer service skills.
  • Strong aptitude in computer applications and systems.
  • Ability to prioritize and manage multiple tasks simultaneously.

Benefits:

  • Various medical, dental & vision plans, including 100% employer covered options for you and your family
  • 401(k) match up to 3.5%
  • Flexible spending accounts for health and dependent care

Michael Bonsby HVAC, Plumbing & Electrical

Michael Bonsby HVAC, Plumbing & Electrical provides top tier service to the Maryland, Virginia and Washington D.C. communities. They have over 20 years of experience and treat their team members with the same level of dedication and care as their customers.

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