Answer calls from customers looking to schedule service jobs
Set up new customer accounts and locations
Assist with dispatching support, including coordinating jobs and supporting field teams during off-hours
Michael Bonsby HVAC, Plumbing & Electrical provides top tier service to the Maryland, Virginia and Washington D.C. communities. They have over 20 years of experience and treat their team members with the same level of dedication and care as their customers.
Handle customer communication via email and text messaging.
Coordinate and update schedules, assigning field teams to jobs.
Track operational information and maintain clean, accurate records.
Inside Out matches people with roles that fit their skills, career goals, and lifestyle. They provide guidance and support at every step of the hiring process to help people take the next step in their remote career.
Answer inbound calls with professionalism and customer service.
Assist with appointment scheduling calls and follow up on missed appointments.
Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.
New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.
Manage incoming customer calls, providing expert guidance through the loan application process.
Proactively follow up with customers to encourage the completion of loan applications as necessary.
Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive.
Contact and communicate with providers to obtain required medical record documentation.
Respond to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Analyze provider questions to determine the best use of resources to resolve the situation.
Empower AI provides federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. They leverage three decades of experience solving complex challenges in Health, Defense, and Civilian missions and are headquartered in Reston, VA.
Interact with customers from various fields in a laboratory setting.
Triage customers to the appropriate Sales Account Manager/Account Executive and assist in lead generation.
Manage customer quotes and literature requests for diverse product lines.
LGC Clinical Diagnostics is a leading global IVD quality manufacturer, with expertise in quality measurement tools and reagents. They have around 450 employees across facilities in the USA, Ireland, and England, partnering with IVD and biopharmaceutical developers.
Manage calls professionally for a diverse range of businesses and professionals.
Accurately take and promptly deliver messages with a touch of flair.
Book appointments using user-friendly software like Calendly, making scheduling a breeze.
Veta Virtual is an innovative start-up revolutionizing the customer experience industry. They provide top-tier, customized phone call management solutions to businesses of all sizes, ensuring seamless and efficient communication and foster a culture of continuous learning and growth.
Talk to business owners all day, gathering information on their operations.
Capture information with precision, maintaining accuracy while keeping the conversation flowing.
Be the face of Harper, projecting competence and helpfulness in every customer interaction.
Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.
Interact directly with customers via phone to assist with order fulfillment and service execution.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.
Offers solutions that aid and facilitate a unique customer service experience.
Answers and places calls in a professional manner.
Uses company resources to gather information and offer solutions to meet customer needs.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.
Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
Identify problems, propose solutions, and collaborate effectively with team members.
HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.
Increase sales and revenue by making calls to current, lapsed, and prospect customers
Maintain records of customer interactions, recording details including the actions taken
Identify and qualify leads to create a robust sales pipeline
T3 Services Group is transforming the trades one customer at a time with our top-notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Create interest in reverse mortgage program and qualify customers.
Transfer interested customers to sales team and update the CRM.
Longbridge helps seniors unlock the power of their home equity. As a leading provider of home equity solutions, they're committed to helping older homeowners make the most of their assets. They have been named a Great Place to Work® three years in a row.
Handles customer calls/correspondence for service, scheduling, and billing inquiries.
Identifies customer needs and offers products to close sells and generate revenue and commissions.
Communicates with branch personnel to resolve service and scheduling issues.
Terminix has been an industry leader in pest control since 1927. They offer insect and rodent control, insulation, wildlife control, and specialized home protection services.
Manage scheduling and dispatch for residential service calls in our NH & ME market areas
Serve as the primary point of contact for customers regarding scheduling and service updates
Track and analyze service performance metrics to identify areas for improvement
Heritage Home Service values its employees, customers, and the quality of its service. They seek to provide a workplace free from discrimination and harassment, valuing diversity.
Identify, investigate, escalate and advise customers on their questions and concerns.
Interactions with customers directly impact their ability to run their teams efficiently.
Key player in growing Aircall.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They combine voice, SMS, WhatsApp, and AI into one seamless workspace, operating in nine global offices and backed by world-class investors.
Place calls to assist past clients with new applications.
Identify client needs and how products meet them.
Reach out to inactive customers to understand their experience.
Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.