The Sales Support Specialist works with Account Managers, executing business strategies and maintaining relationships with Manufacturers and Kroger team members. This role supports Account Managers, ensuring seamless execution of sales activities and managing contract entry. This position requires attention to detail, clear communication, and the ability to work in a fast-paced, deadline-driven environment.
C.A. Fortune aspires to maintain our position as the nation’s leading consumer brands agency, offering comprehensive solutions to clients from sales to e-commerce.
Manage customer accounts in all aspects of order processing, follow-up, pricing accuracy, and delivery performance.
Implement and execute customer service strategies that improve efficiency and the customer experience.
Act as the main liaison between assigned customers and the marketing/sales teams.
Avery Dennison Corporation is a global materials science and digital identification solutions company. Employing approximately 35,000 employees in more than 50 countries, Avery Dennison's reported sales in 2024 were $8.8 billion.
Handle inbound customer inquiries in a timely manner via phone, video, email, or chat and track inquiries in a ticketing system.
Collaborate with the Product, Sales, Clinical and Customer Experience teams to ensure the best customer experience and high NPS.
Work with third party vendors to resolve healthcare device related issues and troubleshoot, triage, and escalate support issues across multiple areas.
Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. They have been recognized for their innovation and culture and are scaling rapidly across the U.S. and globally.
Create and update sales opportunities in CRM to ensure a healthy pipeline.
Partner closely with major business functions across the quote to order life cycle.
Proactively identify opportunities to improve the sales process.
NielsenIQ’s Sales team is focused on growing revenue, finding new business opportunities and market penetration, instrumental for the company’s success.
Place calls to assist past clients with new applications.
Identify client needs and how products meet them.
Reach out to inactive customers to understand their experience.
Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.
Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.
Plan, direct, and coordinate activities to support product use within designated accounts.
Coordinate training activities for all accounts in the territory.
Collaborate with Clinical Account Managers (CAMs) within each territory.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Responsible for building New-Logo and Install Base sales pipeline by attracting and qualifying prospects.
Generate leads and collaborate on targeted campaigns to build and increase the customer base.
Offer a strategic approach to territory planning, account planning, account cohorting, and the pre-discovery stage.
PointClickCare is a leading health tech company that’s founder-led and privately held, empowering employees to push boundaries and shape the future of healthcare.
Receiving and processing customer requests, drawing up technical and commercial proposals with technologists, preparing documents. Sending requests for quotation to partners, getting offers and drawing up offers to customers. IT enthusiast, ready to master and use modern technologies and software.
Xometry powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.
Provide pre-sales support by cultivating new relationships via outbound sales. Engage and qualify all prospective customers as one of the first touch points. Educate and develop leads for the Director of Strategic Accounts team.
Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs).
Drive sales growth and build strong relationships with clients.
Manage a diverse range of product lines and services.
Guide product development and marketing strategies.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Deals directly with internal and external customers via telephone and electronic channels to obtain missing information needed for processing of submitted test samples based on assigned region.
Communicate test status per protocol to respective customers, resend and/or request the resending of issued test results and Schedule requests for mobile phlebotomy.
Respond promptly to internal and external customer inquiries and complaints regarding missing and delayed test samples, results reports, and other relevant inquiries.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Nurture inbound leads from various channels to generate qualified sales meetings.
Collaborate with Account Executives and Marketing teams to develop new sales pipeline strategies.
Use tools like Outreach and LinkedIn to research accounts and craft targeted messaging.
Tremendous is the fast, free, flexible way to send bulk payouts to people in over 230 countries and regions and have sent over $1 billion, saving 15 hours a month on average.
Interfaces with key administrative and sales stakeholders
Sources new sales opportunities through inbound and outbound efforts.
Manages sales pipeline and presents product value to clinical and economic call points.
FUJIFILM Sonosite reinvents healthcare delivery with point-of-care ultrasound technology. They are the leader in bedside ultrasound systems, with headquarters in Bothell, Washington, and over 70,000 employees across four key business segments.
Serve as the main point of contact for customer inquiries via email, chat, and phone
Support customer onboarding and product adoption
Resolve customer issues and escalate complex cases when needed
They offer recruiting software solutions. They have a friendly and collaborative culture, and this role is ideal for someone starting or growing a career in customer success within an international environment.
Source promotional items and create client-ready presentations
Coordinate all order shipping and logistics to customers
Communicate with clients regarding schedules, updates, and change orders
DCX is an industry-leading, offshore BPO company that supports growth-minded small and medium-sized businesses in the United States. They equip ambitious US businesses with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.
Generating and developing new accounts and effectively managing existing accounts.
Presenting to small and large audiences including C-suite executives, production managers, and technicians.
Qualifying opportunities, developing proposals, and closing business.
Anton Paar specializes in selling and supporting high-precision measuring instruments for physical, chemical, mechanical, and structural properties. They are a diverse, dynamic, and financially sound company that has grown every year since 1986, with substantial investment in R&D.