Source Job

• Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
• Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
• Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.

Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.

The Sales Support Specialist works with Account Managers, executing business strategies and maintaining relationships with Manufacturers and Kroger team members. This role supports Account Managers, ensuring seamless execution of sales activities and managing contract entry. This position requires attention to detail, clear communication, and the ability to work in a fast-paced, deadline-driven environment.

C.A. Fortune aspires to maintain our position as the nation’s leading consumer brands agency, offering comprehensive solutions to clients from sales to e-commerce.

• Offers solutions that aid and facilitate a unique customer service experience.
• Answers and places calls in a professional manner.
• Uses company resources to gather information and offer solutions to meet customer needs.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.

The role focuses on customer experience, technical enablement, and collaboration with Sales and cross-functional teams. Serve as the first point of contact for subscription-related questions. Ensure proper documentation and tracking of customer information and engagement activities across internal systems.

BrightSign ensures customers and partners receive exceptional support and value from our service platforms.

• Handle customer inquiries via phone, email, and chat with professionalism.
• Provide accurate information about products, services, and policies.
• Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

• Guide and manage a team of frontline associates in a remote call center environment.
• Oversee scheduling, performance metrics, and workforce management to ensure smooth operations.
• Collaborate with cross-functional departments to improve the customer experience and support process enhancements.

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home and building markets.

• Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
• Talk to vehicle owners to get necessary releases, arrange for transport, and help with personal item removal.
• Stay organized by keeping accurate notes in the system about each vehicle and all interactions.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, connecting vehicle sellers to more than 750,000 buyers in over 190 countries. They foster a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

Manage a portfolio of 100+ accounts and a sales route across multiple states to increase sales revenue. Team with Supplier Brands to build strategies, a sales pipeline and achieve quarterly KPI’s. Generate and develop a sales pipeline through outbound prospecting strategies.

Kiva Sales & Service (KSS) is at the forefront of California's cannabis distribution industry, the exclusive distributor for Kiva Confections and a portfolio of premium cannabis brands.

Ensures that customer orders are appropriately entered into the order management system. Measures product demand or prepares forecasts based on pending or historical orders. Provides customer services relating to sales, sales promotions, installations and communications.

At Allegion, they help keep the people you know and love safe and secure where they live, work and visit.

• Provide quality customer service experience to consumers and customers.
• Communicate effectively with consumers via various channels (telephone, email, chat, social media, etc.).
• Problem solve in a professional and effective manner.

Jobgether is a platform that uses an AI-powered matching process to connect job seekers with potential employers. They ensure applications are reviewed quickly, objectively, and fairly, and provide a shortlist of top-fitting candidates to hiring companies.

• Correspond with callers providing benefit information, claim status, or general health plan information.
• Thoroughly and accurately answer questions about customers’ healthcare accounts.
• Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.

• Manage inbound and outbound calls with potential clients.
• Listen to client needs and match them to care solutions.
• Meet sales metrics for call volume and conversion rates.

Honor Technology’s mission is to change the way society cares for older adults by providing technology, tools, and services.

• Creates and validates sales orders.
• Coordinates internal and external requests.
• Collaborates with internal and commercial teams to fulfill orders.

Twist Bioscience synthesizes genes, oligo pools, DNA libraries and NGS products.

• Identify new potential customers and develop positive relationships
• Generate leads and close deals with clients
• Act as the point of contact to handle customer needs

Jobgether is a platform that connects job seekers with companies; they use AI-powered matching to ensure applications are reviewed fairly. They value responsibility, inclusion and sustainability and want to help people make a responsible impact in their careers.

• Help patients understand provider instructions.
• Ensure orders and documentation are accurate.
• Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

Engage directly with customers via phone, email, and live chat to deliver outstanding support and service. Manage a variety of front-facing interactions, ensuring every conversation reflects a commitment to excellence and care. Provide fast, friendly, and solution-oriented support, resolving questions or guiding someone through a challenge.

AlertMedia helps organizations protect their people and businesses through all phases of an emergency through threat intelligence and communications.

• Serve as the main point of contact for customer inquiries via email, chat, and phone
• Support customer onboarding and product adoption
• Resolve customer issues and escalate complex cases when needed

They offer recruiting software solutions. They have a friendly and collaborative culture, and this role is ideal for someone starting or growing a career in customer success within an international environment.

• Handle inbound customer calls and/or e-mails with empathy and professionalism
• Resolve issues, answer questions, and provide proactive solutions
• Deliver a WOW experience on every call—customers should hear your smile!

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases and is a Fortune 500 company.

• Take ownership of a defined portfolio of existing clients in the U.S. and Canada.
• Build relationships with new prospects and generate leads through networking.
• Manage end-to-end B2B sales operations including order entry, logistics, shipment follow-up, and payment collection.

Founded in 1982, our client is a pioneer and market leader in the flexible packaging industry. The company provides high-quality flexible packaging films for both food and non-food industries worldwide, and is seeking a Regional Sales Manager to join its U.S. team.