Sales Support Specialist

Key Responsibilities:

• Supports and represents the Key Account Managers by coordinating business strategies.
• Provides excellent customer service by promptly responding to emails and escalating issues.
• Assists Key Account Managers in preparing for sales meetings and manufacturer meetings.

Administrative Tasks:

• Manages contract entry and coordinates new item submissions.
• Handles order and deduction issues, processing price changes.
• Accurately administers Promotional Planning, meeting industry deadlines.

Technical Skills:

• Verifies correct cost with manufacturer, submits price change forms.
• Communicates all order changes between the manufacturer and Kroger.
• Demonstrates good problem-solving ability and initiative.