Partner to the North America Sales team and work directly with our customers to support their Veeva software subscription orders. Create and process subscription and renewal opportunities and quotes in a timely and accurate manner. Answer customer questions about the order process and provisioning status.

Partner with the sales team in working directly with prospects and customers to help uncover common business problems within the contact center and then demonstrates how Intradiem’s automation solution can help solve those business problems. Understand the customer’s contact center vision, business plan, roadmap and align Intradiem’s use cases to meet customer needs.

The Sales Coordinator performs a variety of duties to assist the National Field Sales Team (NFS) with the goal to increase efficiency and quality by removing obstacles standing in the way of higher production, including communicating with borrowers and assisting with proposals/applications. They will arrange and coordinate local meetings and events, as well as, maintain databases of clients and/or referral partners via SalesForce.

This position will involve Interaction on the licensing cases via email and phone, adopting operational efficiency, and driving continual process improvement. The Sales Support Sr. Analyst will process all types of One Identity product license code and license file requests including new orders, upgrade requests, license key regeneration, host/subscriber changes, ownership transfers, and merge requests. They will support internal and external customers with their non-technical needs as it relates to licensing.

This position is a remote role responsible for providing comprehensive administrative, operational, and customer service support to the sales team within the trade industry sector. This position involves collaborating with various internal departments, assisting in lead generation, managing customer inquiries, and ensuring smooth order fulfillment processes. This position will cover Texas, Oklahoma, Arkansas, and Tennessee.