Serve as a trusted resource for customers by responding to incoming calls, emails, and service requests.
Process customer orders and ensure timely and accurate fulfillment.
Partner closely with operations and field teams to resolve customer concerns and service issues.
World Fuel is a global leader in the fuel industry, part of the Fortune 100. With approximately 5000 employees, we foster an entrepreneurial, culturally-diverse environment where innovative thinking and collaboration drive sustained growth.
Respond to incoming customer calls promptly and courteously to ensure a positive service experience.
Process customer transactions including payments, refunds, and account updates with accuracy.
Meet or exceed established KPIs such as call handling time, first-call resolution, and transaction accuracy.
Cubic delivers technology solutions in transportation and defense, simplifying daily journeys and promoting mission success. With over 5,000 employees worldwide, the company is committed to an inclusive workplace and diversity.
Coordinate and schedule candidates for assessments, interviews, and onsite visits.
Own pre-employment processing, prepare offer letters, and facilitate background checks.
Maintain candidate files and generate daily, weekly, and monthly recruiting reports.
Wilson is a global workforce solutions provider that partners with leading brands to build and maintain sustainable workforces. With operations across six continents and 65 countries, it prides itself on a genuine, transparent culture built on collaboration, ownership, integrity, communication, and passion.
Provide outstanding customer service and support operational execution to ensure service levels achieved.
Manage customer account activity including order fulfillment, backorders, and resolving questions.
Collaborate cross-functionally with Commercial, Finance, Supply Chain, and Operations teams.
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical products, and a provider of performance data for healthcare facilities. With over 50 years of history, it operates globally and aims to address healthcare challenges.
Support account teams and manage client records to ensure data reliability.
Investigate billing issues and communicate changes directly with clients.
Work independently in a virtual-first environment while meeting monthly deadlines.
The partner company is a data-driven organization focusing on customer success and account management. It operates in a virtual-first environment with a collaborative culture emphasizing innovation, accountability, and customer satisfaction.
Support sales and marketing efforts by requesting quotes, generating quotes, and managing Salesforce.com opportunities.
Serve as a liaison between customers, vendors, and sales executives, developing product and vendor knowledge.
Assist with regional marketing events and perform pipeline analysis to ensure forecast accuracy.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services to help organizations minimize risk. Founded in 2011, it has over 1,300 employees and a collaborative culture focused on core values and mentorship.
Assist customers with natural gas bills, payments, and account information.
Research and resolve account issues while clearly explaining billing details and payment options.
Maintain accurate customer records and provide professional, empathetic support on every interaction.
Five Star Solutions provides customer service support for utility companies, helping customers manage their natural gas accounts. The company values diversity and is committed to building a professional, inclusive workforce while delivering high-quality service to clients.
Answer incoming calls and assist customers with reservations, booking updates, and general account inquiries.
Navigate multiple computer systems while documenting calls and meeting client service and quality expectations.
Provide accurate information and resolve customer concerns professionally with strong communication skills.
Classic RV Inc is a recreational vehicle company that provides customer support services remotely. The company fosters a family-oriented team environment and values strong communication and customer service.
Handle inbound and outbound calls to address claimant inquiries and provide detailed information on disability and leave claims.
Accurately document claimant details and resolve routine administrative and technical issues to support claims examiners.
Maintain confidentiality and compassion while managing high volumes of calls in a fast-paced, team-oriented environment.
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through a combination of insurance and third-party administration. As a member of the global Tokio Marine Group, they employ thousands across America and foster a culture of collaboration, compassion, empowerment, integrity, and fun.
Serve as primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Utilize web-based tools to efficiently resolve inquiries and ensure a seamless, positive customer experience.
De-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, they prioritize inclusion, diversity, and career growth.
Handle inbound and outbound customer support via phone, email, and chat for energy efficiency programs.
Assist applicants and program participants with rebate status, scheduling, submittal procedures, and program guidelines.
Complete administrative duties and professional outreach while maintaining high customer satisfaction.
AdNet/AccountNet, Inc. is a management consulting firm that provides high-quality staffing and executive search services. Founded in 1990, it is an 8(a), WOSB, and WBE-owned company that emphasizes unconditional acceptance and belonging in its culture.
Handle customer inquiries, account updates, and transactions accurately and in a timely manner.
Deliver 5-star service and resolve customer concerns on the first call while working with customers, managers, technicians, and vendors.
Track 5-star reviews, create reports, identify trends, and recommend process improvements.
T3 Services Group is a home services company providing plumbing, HVAC, electrical, and related services. They pride themselves on being the best in the business and offer a supportive culture with training and career development.
Serve as the first point of contact for residents, vendors, and property teams, providing professional support via phone, email, and online channels.
Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal teams and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC is a property management partner delivering exceptional results for clients and enhancing resident quality of life. They foster great service, collaboration, and professional growth in an inclusive environment.
Serve as primary point of contact for customer inquiries via phone and email, maintaining accurate records and providing timely responses.
Research and process customer orders, investigating fulfillment issues and coordinating with internal teams to resolve challenges.
Collaborate cross-functionally to ensure accurate order processing and shipment tracking using SAP and related applications.
Penguin Random House, LLC is the world's largest general trade book publisher and a division of Bertelsmann AG, a leading media company. The company values a diverse workforce and emphasizes professional ethics, accountability, and exceptional customer service in a fast-paced team environment.
Document cases and manage inquiries in Salesforce.
They support retirement plan participants with distribution and account inquiries. The work environment is fast-paced, customer-focused, and team-oriented.
Review insurance contracts and issue certificates of insurance for commercial clients.
Manage service requests and maintain accurate records using database systems.
Provide administrative support and ensure compliance with regulations.
The company provides commercial insurance services including certificate management and automobile ID cards. It operates with a collaborative remote team and values accountability and integrity.
Monitor team performance, review service metrics, and implement process improvements
Splash Financial is a financial technology company that helps consumers explore smarter borrowing options and connects them with lending partners through a digital platform. The company fosters a collaborative, customer-focused culture with an emphasis on innovation, operational efficiency, and continuous improvement.
Serve as the first point of contact for patients in person and by phone, delivering excellent customer service.
Process new orders, verify insurance, obtain authorizations, and gather documentation for accurate billing.
Perform data entry, collect payments, and make outbound satisfaction calls to patients and referrals.
Accendra Health makes essential healthcare products and services accessible outside traditional settings. With over 6,000 teammates in 250+ locations under Apria and Byram Healthcare, it offers meaningful work focused on personalized, long-term care.
Sell software and services to current and prospective customers within assigned territory.
Prospect to uncover business needs, qualify opportunities, and implement territory strategies.
Collaborate with pre-sales and account teams to close business and nurture customer relationships.
SAS is a leader in data and AI, providing software and services that help customers transform data into intelligence. The company is recognized for its inclusive culture and innovative technologies by organizations like Fast Company and Forbes.
Respond promptly and accurately to customer service requests with empathy and professionalism.
Handle primarily inbound calls and occasionally make outbound calls to resolve inquiries and provide updates.
Maintain accurate customer records, process service requests, and support billing and route scheduling operations.
The company is an environmental services organization that provides waste management and related services. The culture emphasizes customer satisfaction and operational efficiency, with a collaborative and service-oriented team environment.