Senior Representative, Customer Service Operations

Cardinal Health

Remote regions

US

Salary range

$16–$23/hr

Benefits

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Job Summary:

  • You are responsible for providing outstanding customer service and managing accounts while providing sales support to field representatives.
  • You establish and maintain customer service via contract administration, timely order fulfillment, and support including complaint and incident reporting.

Responsibilities:

  • Provide outstanding customer service and support improvements in operational execution.
  • Manage customer account activity including order fulfillment, backorders, and product changes.
  • Collaborate cross-functionally with Commercial, Finance, Supply Chain, and Operations teams.

Qualifications:

  • 3-6 years of experience and a High School Diploma or equivalent preferred.
  • Strong written and verbal communication skills and attention to detail preferred.
  • Experience with MS Office Suite preferred.

Benefits:

  • Medical, dental, and vision coverage.
  • Paid time off plan and 401k savings plan.
  • Health savings account and flexible spending accounts.

Cardinal Health

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical products, and a provider of performance data for healthcare facilities. With over 50 years of history, it operates globally and aims to address healthcare challenges.

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