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Customer Service Representative I
Jobgether
US
Customer Service
Communication
Active Listening
Accountabilities:
- Respond promptly and accurately to customer service requests with empathy and professionalism.
- Handle primarily inbound calls and initiate outbound calls to resolve issues.
- Document interactions and maintain detailed support records.
Requirements:
- High school diploma or equivalent with at least one year of customer service or call center experience.
- Strong communication, problem-solving, and conflict-resolution skills.
- Basic computer proficiency and ability to navigate multiple systems.
Benefits:
- Competitive hourly compensation of $19.50.
- Comprehensive medical, dental, and vision insurance with FSA options.
- Paid Time Off (PTO), retirement savings with employer match, and ESPP.
Environmental Services Company
The company is an environmental services organization that provides waste management and related services. The culture emphasizes customer satisfaction and operational efficiency, with a collaborative and service-oriented team environment.