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Overview:
- Serve as a primary point of contact for clients, managing inbound and outbound communications.
- Ideal for those passionate about service delivery in a high-velocity environment.
Responsibilities:
- Handle customer inquiries with active listening and professionalism.
- Resolve issues on the first call, de-escalate, and escalate when necessary.
Qualifications:
- High School Diploma or equivalent with 6+ months of customer service experience.
- Type 25 WPM and be comfortable with Windows-based systems.
Benefits:
- Comprehensive health benefits including medical, vision, and dental.
- Competitive 401(K) plans, life insurance, and supplemental coverage.
TP
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.