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What You'll Do:
- Provide Tier 1 support via phone, email, chat, and text.
- Document interactions and escalate sensitive cases.
Requirements:
- High school diploma/GED and 2+ years customer service.
- Strong English, basic computer skills, and reliable internet.
Benefits:
- Remote work with equipment provided.
- Hourly pay ~$14.XX plus $5.09/hr health & welfare benefit.
Confidential
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.