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Responsibilities:
- Handle calls, texts, and emails with empathy.
- Document interactions and escalate complex issues.
Qualifications:
- Fluent English/Spanish; strong communication skills.
- 1+ years customer service; CRM proficiency.
Compensation:
- $16/hr plus $1/hr nights/weekends differential.
- Full-time 40 hrs, M-F 10am-8pm EST; paid training.
Remote:
- Remote for approved US states.
- Work independently and with teams.
Five Star Solutions
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.