Customer Care Specialist - Inbound Phone Support

Responsibilities:

• Interact directly with customers via phone to assist with order fulfillment and service execution.
• Utilize proprietary technology to connect members with the partner network.
• Maintain high customer satisfaction by ensuring services are rendered in designated time frames.

Preferred Experience:

• Experience resolving issues over the phone in a customer-facing environment.
• Ability to quickly and professionally engage customers to understand their needs and deliver solutions.
• Demonstrated problem-solving aptitude with a consultative sales approach.

Requirements:

• Must provide a secluded, uninterrupted workspace with confidential environment.
• Access to internet with minimum speeds of 5 Mbps download/2.5 Mbps upload.
• Preferably experience working from home with supporting equipment.