Remote Customer Service Representative (CSR)

Role Responsibilities:

• Provide inbound phone support to Copart Members through the lifespan of their membership.
• Show empathy and understanding of client needs to offer tailored solutions.
• Answer and place calls professionally, measured on call quality and productivity.

Skills and Experience Required:

• One year of office support experience in a customer service role preferred.
• High School diploma with excellent customer service skills and attitude.
• Proficient with Microsoft Office, attention to detail, and typing speed of 45 WPM.

Benefits and Compensation:

• Pay range of $16.04 - $22.00 hourly (higher in CA, CO, NY, WA).
• Benefits include Medical and 401k, plus Employee Stock Purchase Plan (ESPP) after 5 months.
• Opportunities for occasional overtime and professional growth in a fast-paced environment.