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About the team and what we’ll build together:
- Deliver loyalty through every interaction as the frontline of customer experience.
- Solve problems, build trust, and strengthen brand-customer connections.
- Supported by AI-powered tools for smarter, faster service.
How you will make an impact:
- Handle inquiries with professionalism and adhere to client guidelines.
- Manage high volume inbound calls and de-escalate issues.
- Use systems proficiently and escalate unresolved problems.
What you need to be successful:
- High school diploma and 2+ years customer service experience.
- Proficiency in Microsoft Office and ability to navigate multiple systems.
- Complete a 6-week remote training program with full attendance.
Details, Perks & Benefits:
- Remote work from specific US states, full-time with weekend availability.
- Starting pay $17-$19/hour plus performance bonuses up to $350/month.
- Robust health insurance, generous PTO, 401(k) with match, and fitness benefits.
Kobie
Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.