Customer Service Representative

Responsibilities:

• Using excellent communication and multitasking skills, respond timely to customer inquiries and process requests.
• Research customer issues and find workable solutions.
• Provide response to inquiries including scheduling appointments, referral inquiries, and insurance questions.

Qualifications:

• High School diploma/GED or equivalent with six or more months of general business experience, preferably in customer service.
• Strong communication skills via phone, email, chat, and excellent demonstration of caring and empathy.
• Flexible with work schedule and able to provide two 22-inch monitors with HDMI and Display ports.

Why Carenet:

• For more than 30 years, Carenet Health has pioneered advancements across the healthcare consumer journey.
• They offer a comprehensive benefits package including health, dental, vision insurance, 401(k) with match, PTO, and career development opportunities.
• A remote work-from-home position that empowers growth through trust, opportunity, and accountability.