Customer Care Representative

Responsibilities:

• Build and maintain positive customer relationships through professional and responsive communication.
• Handle inbound and outbound calls related to service requests, scheduling, pricing, and billing inquiries.
• Use internal systems to track information, document interactions, and troubleshoot issues.

Requirements:

• High school diploma or GED with 1-2 years of customer service or administrative experience preferred.
• Strong verbal, written, and interpersonal communication skills with basic computer proficiency.
• Ability to work independently from a home office with reliable internet and manage multiple priorities.

Benefits:

• Competitive compensation with full-time employee benefits starting on day one.
• Medical, dental, vision, disability, and life insurance coverage plus 401(k) with company matching.
• Paid vacation, sick days, holidays, tuition reimbursement, and flexible remote work options.