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Position Summary:
- Provide exceptional customer support via phone, email, and chat.
- Serve as primary contact for customer inquiries and issue resolution.
- Maintain accurate records in Salesforce, NetSuite, and Microsoft Office.
Qualifications:
- Associate or bachelor's degree required.
- 3-5 years of customer service or call center experience required.
- Healthcare or medical device experience preferred.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to build a category-leading brand.
- Collaborative, agile, mission-driven team environment.
SleepRes, Inc.
SleepRes is a venture-backed medical device startup revolutionizing sleep apnea and sleep-therapy technology. They are a small, agile, mission-driven team preparing for commercial launch of their innovative Kricket APAP device.