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Responsibilities:
- Handle inbound and outbound calls, texts, and emails professionally.
- Create, update, and manage customer cases in company systems.
- Document all interactions accurately and ensure timely resolution.
Qualifications:
- High school diploma or equivalent.
- At least 1 year of customer service or call center experience.
- Strong communication, interpersonal, and organizational skills.
Compensation and Perks:
- Starting pay $14/hr with shift differential for nights and weekends.
- Full-time 40 hours per week, benefit eligible after 60 days.
- Paid training and remote work from home in select states.
Five Star Solutions
Five Star Solutions provides customer support services for members and clients. They are committed to a diverse workforce and are an equal opportunity employer with a focus on professional service.