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Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, chat, or other communication channels.
- Resolve customer complaints and issues by identifying root causes and offering solutions.
- Document all interactions accurately in the company's CRM or ticketing system.
Qualifications:
- High school diploma or equivalent; 0-2 years of customer service experience.
- Strong verbal and written communication skills with an empathetic tone.
- Solid organizational skills with ability to manage multiple tasks.
Compensation:
- Hourly pay range of $24.87 - $28.87 per hour, commensurate with experience.
- Remote work available in Miami, FL area.
Hollent Llc
The company provides customer service solutions and seeks a customer support representative to join their team. They are an equal opportunity employer committed to fostering an inclusive workplace where all individuals are valued and respected.