Customer Service Representative

Duties:

• Utilize a ticketing-based platform to efficiently manage and track customer inquiries.
• Review search packages & reports to provide accurate assistance to our customers.
• Respond to incoming calls and deliver timely and professional support.

Experience:

• Detail-oriented and customer service driven with strong written and verbal communication skills.
• Demonstrates strong analytical, problem-solving and time-management skills.
• Familiar with industry concepts, practices, procedures and associated risks and liabilities.

Additional Information:

• The estimated pay rate for this role is $25.00 hourly.
• Actual compensation may be determined based on a variety of factors including, but not limited to, location, skillset and experience