What You'll Do:
- Deliver fast, accurate, and empathetic support across various channels.
- Resolve issues related to shifts, payments, and onboarding in real time.
- Use tools like Zendesk and Salesforce for investigation and documentation.
Who We're Looking For:
- Fluent in professional-level English communication (written and verbal).
- 2+ years of experience in customer support via chat or voice.
- Proficient in using CRMs like Zendesk or Salesforce.
Hiring Process:
- Application Review
- Case Study
- Talent Screening
Clipboard
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.