Customer Service Representative

Primary Responsibilities:

• Every customer interaction must be top notch in quality, serving as the front end customer support for Graybar.com and extended hours support for internal and external customers.
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims.
• Provide support on product selection and application to ensure customer needs are met.

Work Schedule and Location:

• Sunday 8a-5p, Monday & Tuesday 2p-10p, Wednesday & Thursday 8a-5p. This is a remote position with quarterly in-office meetings in Chesterfield, MO.
• First 6-8 weeks will be in office for training purposes.
• Compensation starts at $19.00 per hour depending on experience.

Why Graybar:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits with disability coverage at no cost.
• Employee stock ownership plan, profit sharing, 401(k) with company match, paid vacation, sick days, holidays, and wellness day.
• Volunteer community time off, employee recognition program, educational reimbursement, and career development programs.