Remote Customer service Jobs · Sales Support

• Lead a team of client managers to drive risk detection, opportunity identification, and proactive client connections.
• Coordinate team delivery of resources, manage at-risk clients, and maintain feedback loops across departments.
• Act as a client manager for a small portfolio, supporting implementation, upsell opportunities, and trusted advisor relationships.

Symplicity provides software solutions for the higher education market. The company is a corporate organization with a team-oriented culture that values ethical standards and self-motivation.

• Act as the primary point of contact for customers from enquiry through delivery, ensuring a premium concierge experience.
• Coordinate logistics for high-value orders, including tracking shipments and resolving issues.
• Engage warm leads and follow up on abandoned carts to drive conversions.

Assist World is a staffing agency that recruits talent for premium lifestyle brands. They operate 100% remotely and emphasize a high-performance, structured environment with no trackers.

• Manage and develop a team of Services Advisors, driving performance and accuracy in scoping services engagements.
• Identify and implement AI-powered tools to automate manual work and speed up scoping and estimating.
• Present scope of work directly to customers, build strong relationships with Sales and Services stakeholders, and manage active opportunity pipelines.

Applied Systems transforms the insurance industry with innovative software and services. With over 40 years of experience, the company fosters a culture built on values, teamwork, and diversity, making it a place where teammates can grow and have fun.