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Position Overview:

  • This role manages a team of Services Advisors who scope training, consulting, and technical assistance engagements.
  • The manager owns accuracy, consistency, and continuous improvement of the scoping process.
  • They are expected to be an AI thought leader, proactively finding ways to automate and improve workflows.

What You’ll Do:

  • Manage and develop a team, driving performance and continuous improvement.
  • Identify and implement AI-powered tools to reduce manual work and speed up scoping.
  • Present scope and timelines directly to customers and partner with Sales and Services stakeholders.

We’re Excited to Learn More About You:

  • 3–5 years of experience in a client-facing, sales support, or professional services role.
  • Experience as a people leader who gives clear feedback and coaching.
  • A demonstrated interest and aptitude for AI tools and technology.

When You Join Team Applied, You Can Expect:

  • A culture that values who you are and recognizes you as a teammate.
  • Flexible collaboration remotely and in-person.
  • Comprehensive benefits including Medical, Dental, Vision, holiday and vacation time, health and wellness days, and a bonus day for your birthday.

Applied Systems

Applied Systems transforms the insurance industry with innovative software and services. With over 40 years of experience, the company fosters a culture built on values, teamwork, and diversity, making it a place where teammates can grow and have fun.

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