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Position Overview:
- This role manages a team of Services Advisors who scope training, consulting, and technical assistance engagements.
- The manager owns accuracy, consistency, and continuous improvement of the scoping process.
- They are expected to be an AI thought leader, proactively finding ways to automate and improve workflows.
What You’ll Do:
- Manage and develop a team, driving performance and continuous improvement.
- Identify and implement AI-powered tools to reduce manual work and speed up scoping.
- Present scope and timelines directly to customers and partner with Sales and Services stakeholders.
We’re Excited to Learn More About You:
- 3–5 years of experience in a client-facing, sales support, or professional services role.
- Experience as a people leader who gives clear feedback and coaching.
- A demonstrated interest and aptitude for AI tools and technology.
When You Join Team Applied, You Can Expect:
- A culture that values who you are and recognizes you as a teammate.
- Flexible collaboration remotely and in-person.
- Comprehensive benefits including Medical, Dental, Vision, holiday and vacation time, health and wellness days, and a bonus day for your birthday.
Applied Systems
Applied Systems transforms the insurance industry with innovative software and services. With over 40 years of experience, the company fosters a culture built on values, teamwork, and diversity, making it a place where teammates can grow and have fun.