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Client Management Responsibilities:
- Lead and supervise a team of client managers, providing coaching and oversight.
- Coordinate team delivery of resources and communications.
- Identify and turn around at-risk clients.
Client Success Support:
- Maintain feedback loops to leadership and other teams.
- Act as a client manager for a small portfolio, driving implementation and relationship building.
- Identify upsell and cross-sell opportunities.
Qualifications:
- Bachelor's degree and experience in higher education market.
- Strong communication, problem-solving, and interpersonal skills.
- Team-oriented with high energy and ethical standards.
Symplicity
Symplicity provides software solutions for the higher education market. The company is a corporate organization with a team-oriented culture that values ethical standards and self-motivation.