Small Business Customer Service Representative

About the role:

• Become an expert in two small business lending brands through a 4-week training program.
• Provide superior customer service and positive experiences to customers.

Requirements:

• Prior call center experience is a plus; proven background in fast-paced customer service environments.
• Exceptional communication and active listening skills with professionalism and empathy.
• Proven ability to thrive in high-volume environments with strong adaptability and multitasking.

Compensation and Benefits:

• Hourly rate of $17.50 with potential bonus.
• Benefits include health, dental, vision, mental health, 401(k) matching, PTO, paid holidays, sabbatical, and paid parental leave.
• This role is fully remote but candidates must reside in specific states.