Respond promptly to customer inquiries via ticketing systems and written channels.
Guide customers through products, subscriptions, and order-related questions.
Build strong customer relationships through empathetic and solution-oriented support.
The company is a wellness-focused brand that provides products and services to customers. It operates as a remote-first startup with a young, collaborative team culture valuing ownership and continuous improvement.
Support travellers in real time, manage requests, and ensure excellent service throughout their journey.
Work flexible hours in a fast-paced environment, multitasking with CRM and operational tools.
Demonstrate empathy, adaptability, and strong communication skills in French, English, and Spanish.
We are a travel-focused company providing customer support services for an international clientele. We operate as a fully remote organization with a dynamic international team, offering independent contractor agreements.
Provide customer support through chat, phone, and email with empathy and efficiency.
Manage customer requests, troubleshooting issues and escalating to specialized teams when necessary.
Contribute to continuous improvement by identifying recurring issues and suggesting process enhancements.
This role is listed on behalf of a partner company that provides AI-powered job matching services. The organization focuses on connecting candidates with opportunities through an automated review process and supports a mission-driven service environment.
Communicate with customers via phone, email, and chat to navigate policy details and deliver solutions.
Accurately document and resolve customer requests while educating them on digital self-service tools.
Consistently meet or exceed call center performance goals and identify opportunities to improve customer experience.
Protective Life helps protect customers against life's uncertainties by providing insurance and financial products. The company aims to protect the wellbeing of employees and their families with a broad benefits offering, including health, dental, vision, and financial wellness programs.
Manage inbound customer calls and guide them through the loan application process.
Proactively follow up with customers to encourage completion of loan applications.
Maintain accurate customer records and deliver exceptional service.
Enova International is a financial technology company providing online financial services via AI and machine learning. With a values-driven culture and commitment to inclusion, they serve non-prime consumers and businesses.
Provide exceptional support to veterans and their families, leveraging strong communication and problem-solving skills.
Work fully remotely with a flexible schedule, attending weekly trainings led by top leaders.
Utilize industry-leading resources and technology to uphold the company's mission of protecting every child and serving all working people.
Global Elite Empire Consultants is a third-party recruitment firm supporting a network of services for veterans. They are a small to medium-sized organization with a mission-focused culture emphasizing teamwork and dedication.
Conduct virtual consultations with clients to assess needs and provide solutions.
Build and maintain lasting client relationships through consistent periodic check-ins.
Complete related administrative tasks like note-taking and appointment setting as needed.
Global Elite Empire Consultants is a tech-driven recruitment and consulting firm that connects innovative individuals with opportunities. They are a fast-growing organization that values passion, motivation, and adaptability in their team.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Provide support to customers via phone, email, and live chat while managing orders and returns.
Maintain customer records, resolve incidents efficiently, and assist with shipping labels.
Optimize the customer experience department by improving processes and communicating seller needs.
Max Retail is a cutting-edge technology platform that enables independent retailers and brands to sell excess inventory online. As a startup, we are empowering partners with tools to thrive in a competitive market.
Making energy easy by cutting through jargon and helping customers understand bills, meters, and tariffs.
Solving problems like a pro with end-to-end service from billing queries to meter issues.
Thinking on your feet with no scripts, delivering real conversations and solutions.
Octopus Energy is an energy company dedicated to shaking up the industry and making energy better for customers and the planet. The team is a group of brilliant, curious, and driven individuals with no egos or corporate nonsense.