Provide exceptional customer support via chats, emails, and calls.
Maintain a 90%+ customer satisfaction score with prompt, empathetic solutions.
Collaborate with Engineering and Product teams to resolve complex customer issues.
Ideals is a global B2B SaaS product company providing secure document sharing and collaboration solutions for high-stakes processes. Trusted by over 2 million users from 300,000 companies, the team values commitment, excellence, collaboration, trust, and care.
Consult customers on all questions related to our websites.
Work efficiently with customer requests to resolve issues and ensure retention.
Promote our websites and maintain high service quality.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.
Handle incoming requests from users worldwide via email and be the voice of the company.
Meet performance metrics like First Response Time, Resolution Time, and CSAT.
Master product processes, escalate complex requests, and process refunds.
Boosta is a holding tech company that creates, develops, and invests in digital businesses with global potential. We collaborate with over 800 specialists worldwide and millions of users use our products and services.
Provide professional and courteous customer support in Russian and/or Ukrainian and English.
Assist customers with inquiries and deliver clear, accurate, timely resolutions while meeting performance targets.
Follow company policies, SOPs, and data security guidelines, and complete all training and certification requirements.
An enterprise client providing customer support for a growing international customer base. The company emphasizes professional, high-quality customer experiences and a culture of punctuality, productivity, and continuous improvement.
Handle customer, courier, and merchant inquiries through live chat, phone, and email support
Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
Maintain a high-quality customer experience using empathy, clear communication, and Wolt's tone of voice
Wolt builds technology that brings joy, simplicity, and earnings to neighborhoods, delivering everything from restaurant food to everyday items in over 500 cities across 30 countries. After joining forces with DoorDash in 2022, Wolt operates as a fast-paced, entrepreneurial company where employees learn, build, and ship more than in most other places.
Respond to customer queries promptly through email, live chat, and phone calls.
Collaborate with various departments to resolve complex issues and escalate when necessary.
Document repetitive issues and create FAQs, user manuals, and tutorials to improve the customer experience.
PrimeXBT is a fintech company specializing in forex and cryptocurrency trading platforms. They offer an international, cross-functional work environment and value performance-based rewards and employee well-being.
Manage a portfolio of VIP customers and maintain personalized communication.
Develop engagement strategies to boost loyalty and re-engage inactive users.
Provide tailored support across email, messaging, and phone channels.
The company is an international technology environment specializing in digital products and B2B services in the iGaming industry. It fosters a supportive, fast-paced culture that values initiative, flexibility, and continuous learning.
Handle inbound and outbound customer communications primarily by phone (60%) and email (40%).
Manage customer accounts, billing, and shipping information using Zoho CRM and ERP systems.
Work closely with Logistics, Marketing, and IT to resolve issues and improve the overall customer experience.
Lev Haolam is an international, fast-growing mission-driven enterprise based in Israel, focused on the U.S. market and committed to supporting local family-owned businesses. The company values ownership, collaboration, and continuous improvement and has a passionate international team.
Deliver Level 1 support via phone, email, and ticketing for clinical systems.
Troubleshoot and resolve issues, escalating complex cases when needed.
Manage user accounts and support vaccine-related operations.
Alphanumeric provides customer service and technical helpdesk support for healthcare and life sciences clients, including a global pharmaceutical company. They value empathy and strategic thinking, offering full training and e-learning courses to support employee growth.
Balance customer satisfaction with company policies while maintaining confidentiality and detailed documentation.
This partner company provides customer care solutions for U.S.-based retail and e-commerce clients. It fosters a remote, performance-driven culture with an emphasis on empathy, accountability, and service excellence.
Answer customer inquiries via phone, LINE, Facebook, and email daily.
Resolve product or service issues by diagnosing causes and explaining solutions.
Share recurring issues with management and conduct follow-up calls.
FINN is a fintech company building transparent products that improve financial well-being for employees, including earned wage access and money management tools. Founded in 2022, FINN is the largest early wage access provider in Southeast Asia and is expanding globally.
Manage high volumes of inbound customer inquiries via phone, email, and chat in English and Spanish.
Resolve concerns related to billing, orders, refunds, exchanges, and system troubleshooting.
Maintain quality, productivity, and compliance standards while handling confidential information responsibly.
A partner company of Jobgether provides customer support for U.S. retail and e-commerce markets. They operate a fully remote, performance-driven environment focused on customer satisfaction, accountability, and compliance.
Provide world-class customer support via phone, chat, and email, resolving complex issues with empathy and ownership.
Ensure end-to-end case resolution while meeting performance targets across KPIs like resolution rate and quality.
Contribute to team knowledge sharing and continuous improvement, using AI tools to enhance efficiency.
Wise is a global technology company building the best way to move and manage money internationally. With a large, diverse team, they foster a culture of innovation and inclusion.
Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Respond promptly to customer inquiries via phone, email, and text while maintaining a positive and empathetic attitude.
Resolve customer complaints, issue refunds, process reshipments, and escalate questions to the appropriate department.
Keep detailed records of interactions and collaborate with team members to ensure high levels of customer satisfaction.
Dr. Berg Nutritionals is a health and wellness company focused on addressing the root causes of health concerns through education, premium supplements, and holistic practices like the Healthy Keto® diet. The company is globally recognized with a social media presence of over 49 million followers and offers a fast-paced, innovative, and growth-oriented work culture.
Proactively organize user feedback and identify recurring pain points.
Communicate across product, engineering, and operations to solve root causes.
Continuously optimize FAQs and SOPs to help future teammates work faster.
AmazingTalker is an online tutoring platform connecting students and teachers worldwide. It is an A-round funded startup recognized by Forbes Asia, with a culture that values proactive problem-solving and learning from failure.
Be the friendly, reliable point of contact for members via chat, WhatsApp, or email
Support on-site trainers with urgent requests and use your own judgment independently
Represent the brand's warm, down-to-earth tone in all written interactions
They run coach-led group strength training classes across multiple central Berlin locations, with a warm, down-to-earth brand. The company is a fast-growing boutique fitness studio group building a small, dedicated remote support team.
Handle customer and service provider inquiries to support end-to-end order fulfillment.
Manage order changes, replacements, cancellations, and payment releases with attention to detail.
Work overnight U.S. Central Time hours while maintaining quality and performance targets.
The company coordinates moving and relocation services by connecting customers with providers and managing order fulfillment. It operates with a collaborative, customer-first culture and emphasizes empathy, accountability, and performance.
Provide exceptional customer care, catching coverage gaps, discounts, and renewal issues.
Answer inbound calls and process service requests for vehicles, drivers, lienholders, and policy documents.
Solve customer inquiries effectively and share feedback to improve the product.
Jerry.ai is building the first AI-powered advisor to help people manage their car and home ownership journey. The company has reached 5M+ customers, raised $240M+, and achieved profitability in 2024, with a remote-first, collaborative culture.