Provide professional and courteous customer support in Russian and/or Ukrainian and English.
Assist customers with inquiries and provide clear, accurate, and timely resolutions.
Maintain high standards of customer satisfaction, quality, productivity, and punctuality.
An enterprise client is seeking bilingual customer service specialists to support their growing international customer base. The company values professionalism, punctuality, and delivering high-quality customer experiences.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Consulting customers on all questions related to our websites
Resolving customer issues with the goal of retention and promoting our websites
Maintaining a high level of service quality with timely and effective responses
Social Discovery Group is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users, focusing on solving loneliness and disconnection through virtual intimacy. Our international team of 1200 professionals works remotely worldwide, and we achieved Great Place to Work US Certification in 2024, emphasizing trust, pride, and camaraderie.
Consult customers on all questions related to our websites.
Work efficiently with customer requests to resolve issues and ensure retention.
Promote our websites and maintain high service quality.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.
Handle inbound and outbound customer communications primarily by phone (60%) and email (40%).
Manage customer accounts, billing, and shipping information using Zoho CRM and ERP systems.
Work closely with Logistics, Marketing, and IT to resolve issues and improve the overall customer experience.
Lev Haolam is an international, fast-growing mission-driven enterprise based in Israel, focused on the U.S. market and committed to supporting local family-owned businesses. The company values ownership, collaboration, and continuous improvement and has a passionate international team.
Independently manage operational and analytical tasks for content sufficiency and partner performance.
Support partners in Bitrix CRM and handle complex and non-standard requests.
Collaborate with cross-functional teams to improve partner processes, quality strategies, and cost optimization.
Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions, aiming to solve loneliness and isolation. The company is an international remote team of digital nomads and a two-time 'Great Place to Work' winner.
Own inbound support across voice, chat, and email, ensuring customers get fast, helpful answers.
Manage cases end-to-end, including triage, prioritization, follow-ups, and clear closure.
Partner closely with Technical Support on complex issues and handle escalations calmly.
Voize builds an AI companion that frees nurses from administrative work, giving them more time for patient care. It's a fast-growing startup backed by $50M Series A, trusted by over 75,000 nurses and 1,100+ care facilities.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Handle inbound customer inquiries and support requests in both French and English.
Proactively reach out to customers requiring assistance or account reviews.
Work in a fast-paced, scaling SaaS environment with a focus on retention and upselling.
Intiveo is a technology company that enhances patient care through innovative software solutions. They are a collaborative team of innovative minds, recognized as one of Canada's Top 100 Employers, with a culture that values stewardship, collaboration, and continuous development.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Solicit, prepare, and process customer materials using glossary development tools.
Provide frontline technical support, triage requests, and guide customers on best practices.
Work with large datasets and support workflows, reporting, and sales data requests.
Wordly.ai is an AI-powered translation startup offering real-time interpretation in 50+ languages for events and meetings. The company is a fast-growing, remote-friendly team of industry veterans focused on performance, innovation, and customer success.
Analyze and diagnose incoming technical and functional issues, implementing solutions such as configuring integrations and building business processes.
Communicate with users via phone, email, and remote sessions, providing clear guidance and keeping them informed on case progress.
Create and maintain knowledge base articles, contribute to troubleshooting guides, and collaborate with cross-functional teams to improve product stability.
Creatio is an AI CRM and workflow platform where people and AI agents work together. The company is headquartered in Boston, MA, with a global team serving thousands of customers in over 100 countries and was named to Inc.’s Best Workplaces list in 2025.
Serve as the customer's main point of contact through their initial onboarding, understanding their business and technical needs.
Lead onboarding kick-offs, training workshops, and coaching sessions while delivering training in German and English.
Partner with internal teams and advocate for customers to improve the onboarding playbook and ensure successful implementation.
Wordly provides high-quality, real-time translation services in 50+ languages for virtual and in-person events. It is a fast-growing, remote-first startup of industry veterans and senior tech pros who prioritize performance, customer happiness, and work-life balance.
Provide email and chat support to Spotify platform users.
Answer FAQ-type questions and assist with account management and payment issues.
Guide users through troubleshooting steps with patience and clarity.
Sutherland is a global digital transformation company that provides business process and technology solutions. At Sutherland Bulgaria, we focus on bringing great people together to do exceptional things, fostering an international, positive, and collaborative environment.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Provide technical and organizational support to clients throughout the integration process and post-launch.
Escalate complex technical issues to L2 Support and Development teams, ensuring timely investigation and resolution.
Communicate with clients through voice calls, tickets, chats, and other business communication channels.
Coinspaid Dev is the engineering brand behind Coinspaid, providing technology and R&D expertise for blockchain infrastructure. With over 120 engineers and 11 years of industry experience, the company operates across more than 20 blockchain networks.
Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
Analyze client queries and trends to identify process gaps and recommend data-driven improvements.
A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.
Receive and process customer requests, preparing technical and commercial proposals with technologists.
Send requests for quotation to partners, obtain offers, and draw up offers to customers.
Handle non-standard situations and support process automation initiatives.
Xometry powers the industries of today and tomorrow by connecting innovators with manufacturers through a digital marketplace. As a global company, we offer a dynamic, fast-growing environment with a focus on technology and collaboration.
Manage HR operations across multiple European countries, including onboarding and employee lifecycle activities.
Serve as a key point of contact for employees and clients, resolving HR queries and ensuring compliance.
Collaborate with Legal, Payroll, Finance, Product, and external partners to deliver seamless HR services.
The company provides HR operations support across Europe, helping employees and clients navigate the employment lifecycle. It is a distributed, collaborative organization that values ownership, communication, and continuous development.
Qualify inbound leads and close deals, turning them into customers.
Activate and engage customers by working closely with other teams.
Track daily performance, always aiming for improvement, and be a Finom ambassador.
Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, and invoicing. The company recently closed a €115 million Series C round and empowers employees with a start-up culture focused on innovation and impact.