Customer Service Specialists

Job Description:

• Provide professional and courteous customer support in Russian and/or Ukrainian and English.
• Assist customers with inquiries and provide clear, accurate, and timely resolutions.
• Maintain high standards of customer satisfaction, quality, productivity, and punctuality.

Qualifications:

• Fluent in Russian and/or Ukrainian and English.
• Previous customer service/support experience preferred.
• Excellent verbal and written communication skills and a strong customer-focused approach.

Additional Information:

• Fully remote opportunity with company-compliant Windows or macOS device, webcam, and microphone.
• Must be able to work any shift as determined by business needs and meet performance targets including CSAT, QA, CPH, Occupancy, and Punctuality.