Remote Customer service Jobs · Russian

• Provide customer support with shift schedule, including transaction and limit monitoring.
• Monitor provider activity, allocate resources during downtime, and calculate potential losses.
• Perform refunds and request user documents as needed.

FYST is a leading fintech company in the payments space. We are young, ambitious, and serious about growth, with a passionate team that values meaningful impact.

• Respond to users and guide them through product use via Intercom.
• Handle requests with empathy, escalate complex cases, and document solutions.
• Maintain clean processes and improve standard responses.

• Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
• Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
• Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.