Respond to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors.
Work with third-party vendors to provide wholesale/distribution support.
Navigate and provide assistance with commercial tools and sites.

Qualifications:

Fluent in English, German, and French (mandatory).
Based in Spain with valid work documentation.
Bachelor's or 2-5 years experience in customer service or pharma/biotech call centers.

Work Conditions:

Permanent full-time, 100% remote within Spain.
Shifts Monday-Friday 40H/week, flexibility for time zones.
Competitive salary and benefits including private health insurance and internet allowance.

Alphanumeric

Alphanumeric provides customer engagement and commercial support services for major companies, including one of the largest pharmaceutical firms globally. They offer a permanent, full-time remote position with training and benefits, fostering a culture of growth and personalized service.

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